Your questions, answered.

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A. Our studio uses top luxury brands like Hourglass, YSL, Charlotte Tilbury and Dior. We also use fabulous lines created for makeup artists, by makeup artists, used often on celebrities, on the red carpet, and on runways. For example, MAC, Danessa Myricks, Natasha Denona and Face Atelier. We also use airbrush makeup which is made for photography and HD television. The airbrush lines found commonly in our makeup artists kits are Temptu, Endura and Dinair. 

Q. What types of products do you use? 

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A. Yes! We specialize in Airbrush makeup and swear by it. It is optional to have wedding makeup done using Airbrush, but we find it lays beautifully over texture and feels amazingly light on the skin. You may add Airbrush to your bridal package upon request at a 50$/face premium.  

Q. Do you use airbrush makeup?

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A. Absolutely, we're passionate about providing services, so your full body feels flawless! We use specialized Airbrush makeup designed for concealing tattoos. This makeup is alcohol-based, ensuring it's non-transferable and waterproof. You can be confident that no makeup will rub off on your wedding dress even if you sweat. Additionally, we extend our cover-up services to address body acne, stretch marks, and uneven skin on the body.

Q. Do you do tattoo cover-ups?

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A. The makeup will last all day (12-15 hours). Having done many brides at 6 in the morning, we know the key to achieving longevity. Thorough skin prep, layering cream and powder products and sealing with a finishing spray containing mattifying ingredients like alcohol and sealing ingredients like PVP will make your face flawless until the honeymoon send-off!

Q. How long will my makeup last?

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A. Don't worry, everything we use for weddings is water-resistant or waterproof, from the foundation to the mascara and liner. Simply dab your eyes or forehead with the powder puff or Q-tips we provide and keep on looking gorgeous!

Q. What happens if I cry/sweat?

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A. Each client will receive a thoughtfully designed touch-up kit and a mini-lesson on how to use the items we provide. The products you will often reach for are a lipgloss applicator with your custom lip colour, and a powder puff with pre-loaded translucent powder (to re-set your makeup or press out any creases.) Many other goodies like Q-tips, safety pins and lash glue will be included in case of an emergency. Read more on the Beauty En Route amenities

Q. How Do I touch-up my makuep?

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A. We always work with each client to ensure they, he, or she looks their absolute best. If you are unsure about makeup, we will work together to create a look that enhances your best features and plays down the areas you may not be as happy with. We don’t want you to feel that we’ve transformed you into someone no one recognizes anymore – unless that's how you want to look!

Q. What if I’m not used to wearing makeup?

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A. Our clientele ranges greatly, therefore our stylists are well-versed in all skin tones and hair types. We specialize in custom-blended makeup, meaning each product is mixed and tested to make the shade that will work best for your skin's depth and undertone. When working with natural texture, we will consult as usual to determine the best course of action for hair preparation to ensure the style is how you envisioned, whether that is having a straight root with curling iron curls, embracing your natural texture, or having us style a wig/weave. We often work in weddings of cultural significance and are skilled at creating looks and using techniques that fit the setting. 

Q. Do you have experience with ethnic makeup & Hair

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A. Weekly, we work with clients 50+. The consultation phase is vital to understanding your preferred look, giving recommendations, and setting expectations. With mature skin, there tends to be more texture and lines. This is why we build the look using lighter layers, making the end result skin-like. It is vital that the artist also uses proper skincare to prepare the canvas before makeup application. Our mature clients love individual false lashes because we can achieve a lifting, yet short and natural lash look. If you have any specific concerns, please reach out. 

Q. Do you have experience with mature skin types

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A. We include lashes on everyone, either faux mink lashes or individual. Note, lashes are included automatically in all services, but should clients feel uncomfortable using them, or have lash extensions, there is no pressure to take advantage of them.

Q. Does our makeup include lashes?

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A. Events can be stressful! That is why we don't make it your responsibility to figure out all the elements of your look. We send a detailed Questionnaire and Vision Board to grasp what you are all about! We always recommend a trial for brides, this allows us to collaborate further through feedback. 

Q. I am not sure what makeup look I want on my special day. Can you help?

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A. Yes, we do offer Emme Hair clip-ins! Extension rental is available at a fee of 125$. It includes colour matching at your Bridal Preview, or a free 15-minute match located at our Vancouver Studio. We do all the prepping pre-event for a quicker application. Post application, extensions must be returned by the client to our studio within two days.

do you offer hair extension rentals?

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A. We have a $30 fee for application of clients' personal hair extensions, as this requires more time and expertise! The hair must come in mint condition, clean, dry and brushed. If we can't begin styling them immediately, the stylist has the right to refuse the use to avoid timeline issues. Please let us know who in your party will bring extensions before the day.

what if i want to bring my own extensions

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We are the ‘en route’ experts. Our core desire is to provide exceptional beauty services onsite to ensure brides can access luxury experiences in the most magical and remote locations. Based in Vancouver, we charge travel and parking fees based on the number of artists required to fulfill your booking and the distance. Read more on our onsite services

Q. Do you travel? Do you charge a travel fee?

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A. Book Here. When you fill out our inquiry form, a Service List will be sent where you can select your appointment types. Once we receive the completed contract and the retainer is paid, your date is secured!

Q. How do I book you for my wedding date?

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A. Our cancellation policy is simple. For all non-bridal bookings we offer a credit for cancellations where the client gives more than 7 days notice. For cancellations within 7 days, we cannot offer any type of reimbursement. This includes canceling due to undesirable weather conditions. Due to the nature of events and photo shoots, we often get inquires for the same time slot on certain peak days. Once a booking is confirmed, we turn down other clients that may conflict. Cancellations within 7 days leave little to no possibility to re-book the time slot therefore it’s left void. For bridal cancellation polices, please inquire.

Q. what is your cancellation policy?

frequently asked